Amazon is now expanding the capabilities of its smart Alexa assistant by letting consumers order meals using just their voice through Alexa-enabled devices. There are already a few existing Alexa skills which let you order food in this way (like the Just Eat app in the UK), but the new skill shows how Amazon can benefit from Alexa by tightly integrating its own services with the assistant.
The new Alexa skill enables customers to reorder from any restaurant available on the service in more than 20 cities by saying, “Alexa, order from Amazon Restaurants,” and have any meal they’ve ordered before delivered to their door for free in an hour or less.
While it’s no doubt a cool use-case for Alexa, it would be infinitely better if you could construct an entirely new order from scratch, or fine-tune a historical order to include more side dishes, a bigger main course, or a different beverage.
Once an order is placed, Amazon delivery partners deliver the food in one hour or less. Amazon Restaurants offers customers transparent pricing—there are no menu markups or hidden service fees—and delivery on all orders is free for Prime members. If a customer finds a restaurant item on Amazon Restaurants that is priced higher than the regularly priced item on the restaurant’s current online menu within 24 hours of placing the order, and Amazon will refund that customer the price of the item.
Before expanding to cover countless U.S. cities, including Los Angeles, Dallas, Chicago, San Diego, San Francisco, and New York. The Amazon Restaurants service expanded internationally in Sept, when it landed in London. In a nutshell, this service lets members of Amazon’s annual $99 Prime subscription order meals for delivery within an hour through a dedicated mobile app.